Privacy Policy
Pendrex (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website pendrex.com, make a purchase, or interact with our services.
1. Information We Collect
We may collect the following types of information:
Personal Information: Your name, email address, phone number, billing and shipping address, and payment details when you place an order or contact us.
Technical Information: Your IP address, browser type, device information, and browsing behavior on our website.
Order Information: Products purchased, order history, and delivery preferences.
2. How We Use Your Information
We use your information to:
Process and fulfill your orders.
Provide customer support via support@pendrex.com or +44 7551369235.
Improve our website and services.
Send important updates about your orders or our policies.
Prevent fraud and meet legal requirements.
3. Payment Information
All payments are securely processed through PayPal. We do not store or have access to your full payment card details.
4. Sharing of Information
We do not sell or trade your personal information. We may share your information only with:
Trusted service providers, such as shipping companies and payment processors.
Legal authorities if required by law.
5. Cookies and Tracking
Our website uses cookies to:
Improve your shopping experience.
Analyze website traffic and performance.
You can manage cookies through your browser settings.
6. Data Retention
We keep your personal information only as long as we need to:
Complete your transactions,
Meet legal requirements, and
Resolve disputes.
7. Your Rights (UK & EU Customers)
Under GDPR, you have the right to:
Access, update, or delete your personal information.
Request a copy of your stored data.
Object to certain data processing activities.
To exercise your rights, contact us at support@pendrex.com.
8. Security
We take appropriate steps to protect your data against unauthorized access, alteration, or disclosure. However, no online system is completely secure.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page along with an updated “Effective Date.”
10. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Pendrex
Address : 58 Mostyn Road, Hazel Grove,
Stockport, SK7 5HT,United Kingdom
Email: support@pendrex.com
Phone: +44 7551369235